NCR website – debt counsellor details: are they reliable?

Are NCR Website Debt Counsellor Details Reliable?

The NCR (National Credit Regulator) have a website which has a search function to help consumers find a debt counsellor in their area. Unfortunately not all the names and details shown on that list are accurate.

The DCI have conducted monthly calls to debt counsellors countrywide and have gathered more accurate statistics.

Deborah Solomon (the founder of theDCI) said of the discrepancies: “As an example, our list for March 2012 shows that while there are 2141 debt counsellor listed on the national database (the NCRs site) , 305 had incorrect phone numbers, with 232 of those numbers out of order, 56 wrong numbers and 17 fax numbers.”

She said 444 debt counsellor on the national list “were no longer working, seven had been de-registered by the regulator, 32 had been excluded from the National Credit Regulator’s site, 21 Debt Counsellor had given their books away to other counsellors, and 384 were simply not practicing.

“We were unsure of the status of 633 debt counsellor who were simply unavailable, which left us with 759 verified, practicing debt counsellor as of April,” Solomon said.

This just goes to show that consumers would be better off looking in the Debtfree DIGI directory section or visiting sites like theDCI (www.thedci.co.za) for Debt Counsellor details.

So take that first step. Simply call us directly at 087 702 1738 or contact our supportive debt counsellors via our contact page. Dont have the time? Request a Free Call Back and one of our counsellors will contact you! Zero Debt is a certified Debt Counselling company.

Ready to take control of your finances and find a reliable debt counsellor? Contact Zero Debt today at 087 702 1738 or via our contact page. Whether you prefer a direct call or a free callback, our supportive counsellors are here to assist you. Don’t waste time with unreliable information—trust in our certified debt counselling services and start your journey to financial freedom now!

FAQs and Answers

1. How accurate is the debt counsellor list on the NCR website?
Many entries on the NCR website are outdated, including incorrect numbers and inactive counsellors.

2. Why do some debt counsellors on the NCR list not answer calls?
Some are no longer practising, de-registered, or have handed over clients, which leads to unanswered calls.

3. Are there more reliable places to find a debt counsellor?
Yes, directories like Debtfree DIGI or independent platforms such as theDCI offer verified listings.

4. What is theDCI and how does it help?
TheDCI is an independent directory that verifies active debt counsellors through regular contact and research.

5. How many active debt counsellors are there according to theDCI?
As of April 2012, theDCI verified 759 practising debt counsellors out of over 2,000 listed.

6. Can Zero Debt help me if I find the NCR site confusing?
Yes, Zero Debt offers certified debt counselling and personal assistance to guide you through the process.

7. What should I do if I cannot reach a counsellor from the NCR list?
Contact a verified company like Zero Debt directly or request a call back from trusted debt advisers.

8. Is Zero Debt listed on the NCR database?
Yes, Zero Debt is a registered and certified debt counselling company in full compliance with the National Credit Act.