Debt Review Harassment Concerns - Consumer Petition Insights

It seems that over 2000 consumers feel they have been harassed by the banks while under debt review.

The number is undoubtedly higher however this petition did not receive support from the Debt Counsellors Association of South Africa ( DCASA) nor from the Alliance of Professional Debt Counsellors (AllProDC)

So the number (though high- representing about 1/3rd of all the people applying for debt review in a single month) may therefore only represent those DCs and some consumers who are not closely affiliated with these organizations.

DCASA stated that they did not want to support the petition and thus upset their good working relationship with the Banking Association of South Africa members (BASA). They feel that matters should be dealt with on a case by case basis not in bulk.

AllProDC were seemingly a bit preoccupied with their growth as an organization during the petition and could not give it too much attention. At present they are trying to get all their members to sign their Code of Conduct as a priority.Sadly many consumers who are under debt review are seemingly discriminated against. Often these consumers face a higher level of collection pressure than other consumers. They are litigated against faster and if you take the time to read the many comments by those who joined the petition you can feel their pain and frustration.

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